Conditions of Use


General Terms and Conditions

 

1. Preface

The following conditions of delivery and payment form part of all of the firm Giseh publications supply contracts. They also apply to all follow up business. Any general terms and conditions of purchase shall not be applicable. Changes to our general terms and conditions are only valid if agreed in writing.

 

2. Prices

Charges are based on the current price list (shop) on our internet site www.giseh.net. Prices in our printed materials are subject to change and are not authoritative.  All prices include sales tax at the current rate.

 

3. Payment

Unless otherwise agreed payment is due within 8 days.

 

4. Late payment

In case of late payment the entire outstanding amount of Giseh publication’s payment request is due. As well as the legal amount of default interest, costs incurred by Giseh publications for administration and where appropriate extra bank charges will also be imposed.

 

5. Reservation of proprietary rights

All deliveries are subject to the reservation of proprietary rights. All goods supplied remain the property of Giseh publications until full payment is received.

 

6. Delivery

Following dispatch from our warehouse, the buyer has liability for the goods.  Unless otherwise agreed deliveries will be sent by the German postal service (Deutschen Post AG). Postage and packing costs 7.54 Euros for each consignment. Deliveries abroad must be paid in advance, including any extra delivery charges. These charges are available on request.  

 

7. Guarantee

We should be notified immediately of any defects in the goods, at the very latest within        24 months of receipt. The invoice should be presented together with notification of defects. Obvious defects should be reported to us in writing within 7 working days.  In the case of justifiable complaints made within the due date we may in the first instance make use of our right to rectify the defects. Giseh publications reserve the right to repair the defect or to provide a replacement to the same value.  If at the second attempt repairs are unsuccessful the buyer can demand a reduction in the price or the cancellation of the contract. The guarantee does not include defects out with our control or those caused by incorrect use.  Warranty claims are invalid if the defect is due to the instructions for the care and use of the product not being followed, or due to interference or changes by unauthorised third parties.

 

8. Returns

All goods are strictly non-returnable, in cases where by our goodwill returns are allowed, a return fee of 10 Euros will be charged. Returns can only be accepted with the invoice and the original packaging. Any returns in a condition which precludes re-selling will not be accepted and will again be made available to the buyer who will be liable for any costs incurred.

 

 
9. Delivery conditions

Part delivery is always possible. Delivery costs may be charged for each delivery.

 

10. Final provisions

The contract is subject to German law. If clauses in the contract prove to be in whole or in part ineffective or incomplete, this does not affect the validity of the other clauses. The ineffective clause is to be replaced by a legally effective clause which is as close to the meaning and purpose of the original as possible. This clause should also be as economically close to the original as possible.

 

Notice to our customers

Entering into the contract:

A legal contract between the customer and Giseh publications is entered into when the customer sends an order and we accept it (e.g. by telephone, email or by taking appropriate action).

 

Returns according to the model of the Federal Ministry of Justice

Published in the Federal Law Gazette on 02.08.2002

Dear Customer, you can return goods without giving a reason within one month, or for orders on the internet within 14 days. This period begins at the earliest with receipt of the goods and this information. Only with goods which you are unable to send in a packet (e.g. bulky goods) can you send a demand in writing (e.g. by letter, fax or email) that the supplier take back the goods. To keep within the deadline you need to send the goods or the demand in writing within this period. In each case we will meet the costs and take liability for the return of the goods. Returns and demands in writing should be sent to: connexxion24.de Haferkamp 32 D-33613 Bieledfeld.

Return conditions: In the case of an effective return, goods, services and payments received by both sides are to be returned. Payment may be due for advantages from use of products. Payment may be demanded due to deterioration in the condition of the goods. This right is not valid if the deterioration is only due to checking of goods as would happen in a shop. Costs can also be avoided if you do not make use of the goods as an owner would and do nothing which would negatively influence their value.

A note from us: The above rights apply strictly to goods bought by distance selling, except the goods and services mentioned in section 312 d paragraph 4 BGB such as audio and video material or software which has been unsealed. Please notify us in writing (enclosing the goods) if you want to make use of this right of return (that is to cancel your contract with us). This will ensure that we do not confuse your return with a complaint. We will of course then refund your costs including those for postage and packaging.

 

Collection and processing of personal data

Personal data will only be used if you enter it yourself, e.g. for the purposes of a contract, in answer to a survey or to register for personal services. In the context of our personalised service your registration details may be used with your consent for advertising and market research purposes as well as to tailor our electronic services to your needs.

 

Data protection

Your personal details will only be used in connection with the contract or to answer your queries unless we have your express permission. Your details will only be used for advertising and market research purposes and to tailor our electronic services to your needs if we have your permission. Use will be made of your details for personal and tailor made advertising also only with your permission.  Your details will not be passed on to third parties. You can withdraw the permission to use your details at any time.